Careers At Chick-Fil-A Worcester

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Customer Service/Hospitality Team Member

Department: Front of House
Location: Worcester, MA

Customer Service/Hospitality Team Member

Duties and Responsibilities:

  • Greeting and serving guests with enthusiasm, courtesy, and hospitality

  • Preparing & packaging food orders for catering orders and in store

  • Must love to smile and connect with people

  • Assist leadership in executing opening or closing procedures

  • Must be able to meet the physical demands of the position which includes, but is not limited to standing for up to 5 hours and lifting up to 40lbs.

  • Model and support clear communications between the front counter and kitchen staffs

  • Demonstrate knowledge of the brand and menu items

  • Follow sanitation and safety procedures

Required Skills:

  • Ability to multitask

  • Ability to work at a quick, yet efficient and thorough pace

  • Team-oriented, adaptable, dependable, and strong work ethic

  • Positive attitude

  • Customer service-oriented

  • Ability to communicate effectively with guests and team members

  • Honors and encourages others to follow the visions and values of the restaurant

At Chick-fil-A, the Team Member role is more than just a job, it's an opportunity. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment. Chick-fil-A is a great opportunity for people of all ages and backgrounds, and no experience is necessary. Please consider visiting your local Chick-fil-A restaurant if you'd like to learn more about the team member experience.

Work in a Chick-fil-A restaurant
A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A.

Flexible Hours
You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.

Closed Sundays
All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.

Work Directly With A Chick-fil-A Operator
The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.

Competitive Pay
Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.

It's a Great Place to Work
At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.

No Experience Is Necessary
We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know.

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